Frequently Asked Questions
Where can I ride?
Do you offer reservations?
Yes! Save time, book online! We provide a fast and easy online booking system to take your reservations. Pick your bike style, sign a waiver, and pay all at once. When you arrive at the shop we will have your bike ready and waiting for you! While we do take walk-ins, we highly encourage reservations, especially for larger groups, to ensure bike availability and speed up the check-in process. To reserve your bikes today, click here.
Is there a discount for longer rental periods?
Yes, longer rental periods come at lower per-day prices. Enter your desired dates and bikes into the reservation system to see pricing.
Where can I park my car while riding?
We have designated parking spaces behind our shop as well as plenty of street parking on Lakeshore Drive and surrounding side streets.
Do you deliver bikes?
Yes! We are able to deliver bikes to nearby areas. Fees for this service are charged seperately from the bicycles at the time of delivery. To coordinate delivery, call us at 231.288.1350 at least 24 hours ahead of your reservation and we will try our best to accomodate your request.
What types of bikes do you rent?
We carry a variety of high-quality, custom-made bikes manufactured here in the USA by Detroit Bikes. Adults can choose from the 8-speed City Comfort bike in two varieties or the 16-speed Axel mountain bike. We also have Sondors Electric bikes that can go up to 8 hours on a single charge. They come with five levels of pedal assist and go up to 20mph when fully engaged.
What is included with the rental?
We provide helmets and locks. Our City Comfort bikes come with optional front handle bar baskets that hold up to 15lbs.
What if I get a flat tire or have a mechanical problem?
We do our best to minimize the chances for problems by utilizing high-quality, durable bikes for our rental fleet and performing regular maintenance checks throughout the season. Additionally, we visually inspect all bikes before sending you on your way. However, we do have flat repair kits and multi-tools available for riders who have mechanical aptitude and want to be extra prepared. Should something happen, you can always call 231.288.1350 and we will do our best to assist you.
What if I need to cancel?
Cancellations made 24 hours or more before pick-up time will receive a full refund of the deposit fee, less a $5 processing fee. Cancellations made less than 24 hours before pick-up are not eligible for a refund.
What time should I arrive?
Please arrive 10-15 minutes before your schedued reservation time so we can get you checked in and properly fitted to your bike. This is especially helpful for groups of three or more. We strive to get you out the door and on two wheels as quickly as possible!